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The Arizona Livery Association was formed in
July 1990, with the intent to unite owners and operators
engaged in the Livery Business for the purpose of effective
and combined influence upon matters and interest affecting our
industry.
Three Primary Committees have been formed (Airport,
Membership and Education), Quarterly Member Meetings are held,
and Monthly Airport Committee meetings are held with city officials
from Phoenix at Sky Harbor Airport. A bulletin is being considered
as a primary source of communication between members.
Public relations is high on the agenda, as is coordination
and cooperation with allied organization in the transportation/hospitality
industries in Arizona. |
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The decision to plan was based on a number
of factors, but was primarily initiated in an effort to make
sure the association "started off on the right foot".
We instinctively knew that an association without a plan for
the future probably doesn't have one (a future that is). Thirteen
years later we have almost 60 members.
| Rationale Planning can: |
- Create a clear understanding of reasons why
the ALA should exist.
- Enable the ALA to more effectively recognize
its role as the future evolves.
- Maximize the ALA's ability to successfully
achieve its objectives.
- Maximize the ALA's ability to shape, rather
than be shaped by, the external environment.
- Provide for increased accountability of the
ALA results, thereby creating a clear indication
to the members of "what they get for their dues
dollar."
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- To conduct all business with integrity, sincerity, and
accuracy in an open and forthright manner.
- To operate lawfully within the jurisdiction of all lawful
states, municipalities and authorities and carry adequate
insurance limits on all vehicles, employees, or other persons
affiliated with My/Our company firm to preserve their interests.
- To provide factual and accurate information regarding
My/Our products and services of a firm I/We represent, and
to avoid misleading or deceptive practices which could be
damaging to the consumer or private livery industry.
- To consider every transaction with clients as confidential,
not disclosing any information regarding these transactions
without the client's permission unless such disclosure is
required by law.
- To respond promptly and proactively to customer complaints
and concerns to resolve each situation to the mutual benefit
of all concerned.
- To cooperate fully with any inquiry regarding disputes
involving customers and/or member companies.
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